Shipping
What is your shipping policy?
Mainland UK:. Channel Islands: £5. Europe: We currently have 3 shipping options:. 1. £12 - Royal Mail International Post: 7-10 business days. 2. £15 - FedEx Connect: 3-6 business days. 3. £22 Express (DHL or FedEx): 1 -4 business days. Rest of World:
How do I track my order
You will receive an automated email once your order is fulfilled with a tracking link!. If the link isn't working, you can use the following links below:. - DPD. - Royal Mail. - DHL
What if my package gets lost or arrives damaged?
At Budgy Smuggler, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] or +44 7427 878 789 with your ord
My delivery is missing an item or items..
Double check that the item/s you are missing are not:. As these items will take 5 weeks to make at our factory before they can be dispatched. If none of the above apply to your missing item/s, please reach out to our team for assistance - ukoffice@bu