Give us a buzz between 9am - 5pm Monday to Friday

budgy-smuggler-uk

No, sorry. Once your order has been paid for, it is sent to the factory to be printed. No changes can be made.If you need to change a size or amend your design, the order will need to be cancelled (and a fee charged) and a new order will need to be designed and purchased.

No, sorry. Once your order has been paid for, it is sent to the factory to be printed. No changes can be made. If you need to change a size or amend your design, the order will need to be cancelled (and a fee charged) and a new order will need to be

Can you make changes to my DIY design after I have submitted my order?

DIY Custom Orders

Do you offer refund or exchanges?

How do I return an item/s?

What happens next?

What if I received the wrong item / a faulty item?

What can I return/exchange?

How do I change the resolution on my return (i.e exchange to a refund) ?

Returns

When will my order be dispatched?

How do I cancel my order

How do I change an item / shipping option in my order?

My order is missing an item or items

Where is my order?

What payment options are available?

My Order

What is your shipping policy?

How do I track my order

What if my package gets lost or arrives damaged?

My delivery is missing an item or items..

Shipping

FAQ Custom Smugglers

Custom Smugglers

How does it work?

Can I get my Custom/DIY order sooner?

How long will it take to arrive?

I want to add an image to my design, what are the requirements?

I want to add an image to my design, but I don't want it to include the background it has.

I'm having troubles with the online DIY builder.

First Time Buyer Discount code

General Discount Code Info

My discount isn't applying

Discount codes

How often do you restock?

Kids sizing

I like a design or item that's available on your AU/FR website, but I can't see it here on the UK website..

Can you make changes to my DIY design after I have submitted my order?Updated 14 days ago