Do you offer refund or exchanges?Updated a year ago
Yes, we offer refunds and exchanges within 90 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that DIY's, Custom Designs, or Final Sale Items are not eligible.
For returns or exchanges, please use our returns portal linked below. The portal guides you through the returns process, but if you have any questions, please feel free to reach out to our customer service team [email protected].
https://budgysmuggleruk.com/a/service?